Frequently Asked Questions

Most frequently asked questions

Gracewear has a generous guarantee policy:

  • 90 day Guarantee on 18k Gold and Rhodium plating
  • 1 Year Guarantee on Sterling Silver and Gold Vermeil

All of our Gracewear jewelry is plated with the highest quality gold and silver for a long-lasting finish. However, the wearer must follow a respectful 'wear and care' protocol.

Please remove jewelry while swimming or showering. Avoid contact with lotions, hairspray, and perfumes- as the chemicals may cause early tarnishing.

Yes! Gracewear Boutique is located at
82 Village Walk Way
Cashiers, NC 28717

Shop our entire Gracewear Collection, your favorite apparel brands, stylish athleisure and more!

All of Gracewear's Collections share a common message: "Put on the full armor of God for all your daily battles," and feature the iconic shield of faith pendants and medallions. Each collection offers unique characteristics while staying true to this message.

  1. Always Collection: This is the newest and highest price point collection. It features pieces crafted from sterling silver and gold vermeil, offering a luxurious touch. The standout feature of this collection is its lifetime guarantee, ensuring durability and longevity. The Always Collection is considered a "demi-fine" collection, combining elegance with enduring quality.
  2. Signature Collection: This is the original collection that launched Gracewear. It showcases classic and traditional styles that make a bold statement of faith. Pieces in this collection are plated with beautiful gold and silver finishes, embodying timeless elegance and sophistication.
  3. Contemporary Collection: The Contemporary Collection offers a modern twist on faith-based jewelry. It features matte metals paired with unconventional materials such as suede, leather, and baroque pearls. This collection embraces current trends and offers pieces at a lower price point, making them accessible to a wider audience.

While each collection has its own distinct characteristics, they all share the core message of faith and spiritual empowerment. Whether you prefer timeless elegance, modern flair, or premium quality, there's a Gracewear Collection to suit your style and preferences.

We hope you love your purchase. If not, please feel free to send it back to us!

ONLINE Clothing: We will issue a full return to your original payment for clothing purchased online ONLY if it is returned within 3 days from day received. Otherwise- we will issue store credit.

ONLINE Jewelry, Gifts, Accessories, and Art: We will issue store credit only.

ALL IN-STORE Purchases are eligible for return if:

  • Items purchased in boutique are eligible for return within 14 days from the original purchase date.
  • All items are must be unworn, unwashed, unaltered and have the original tags still attached
  • All items are free of makeup, deodorant, perfume, or other stains
  • Final Sale/Clearance category items may not be returned or exchanged

Store credit works just like cash, and never expires.

Hi!

We want to take a minute to explain to all of you why our return policy is what it is. We understand at times this can be frustrating but as a small business owner we do our best to allow for a policy that works for both the store as well as the customer. What most people do not understand are all the fees that are associated with each transaction, both initial purchase as well as a returned item. While big box stores are able to negotiate better rates and therefore offer the customer full returns, we as small business owners are not offered those same rates and as a consequence, those fee’s become detrimental to the business over time.

What we do offer is a personal connection to each one of you. We put a name with each purchase and strive to offer you the best online experience, southern hospitality and all! We know we can’t always compete with Big Box stores but our goal is to hopefully offer you a unique and personal experience that far outweighs what a corporate store can offer. As always, we are grateful for each one of you and thank you for choosing to shop at Gracewear.

- Wendy

ALL RETURNS CAN BE SENT TO :

82 Village Walk Way (UPS)

PO Box 1551 (USPS)

Cashiers, NC 28717

Please Fill Out The Return Form Below

Securely repackage your items for shipping.

Please note that shipping and handling charges are not refundable. The customer is responsible for return shipping. 

We are so sorry your item arrived damaged! Please contact us as soon as you can and let us know, we will send you a RMA (Return Merchandise Authorization) Form! As soon as we receive the RMA, we will send you a replacement, free of charge of course!

You can contact us at cs@gracewearcollection.com or give us a call at 828-743-3999.

Sale merchandise, gift cards, cosmetics, camisoles, tights, socks and Final Sale/Clearance category items may not be returned or exchanged.